If the diagnostic page shows an error that says "Page not found" or "Unable to connect", the License Manager service (hasplms.exe) may not be running - see below how to remedy.This page lists the run-time environment components and versions installed on the computer The Gemalto Sentinel Admin Control Center should open and show its diagnostics page.In the browser's address bar open, type and press ENTER.Internet Explorer, Edge, Firefox, Chrome, etc.) How to open the Sentinel Admin Control Center The run-time environment supports the Windows XP, Windows Vista, Windows 7, Windows 8.x, and Windows 10 operating systems. Run the program 'HASPUserSetup.exe' contained within that zip file.Save and then open (or just open) the zip file provided.Read the end user license agreement and click the 'I Accept' button (at the bottom of the page) to continue.Click the link next to the label "Click here to download file".
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